carl ind's blog
In this blog i will be posting weekly updates on my business work
12/14/2010
12/07/2010
11/23/2010
Barriers to communication
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THE POUND SHOP Oxford BAF Diploma |
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MEMO
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To: My team (Zuhaib khan, Rukia khatun, Kacy Williams, Geno Williams, Jordan Flynn, Jordan Price, Dan McCullough , Jessica Poudy, Dominic Owen, Dominic Earl, Charlie Bryant.)
Cc: Georg Coakley
From: Carl Ind
Date: 16.11.10
Re: Communication barriers
Dear Team,
While we are working together for the next year I think we should try to avoid these communication barriers.
Technical breakdowns which is the act or process of failing to function or continue on a computer to solve this you should back up to blogs and save frequently. E.g. your laptop runs out of battery.
Wrong channel is when you use the wrong method to communicate. To avoid this try think what would be the right way. E.g. you ask the manager for a meeting when you should of gone through the secretary first.
Wrong target which is when you send the communication to the wrong person. You can stop this by making sure that you can spell there name correctly and make sure that it is their name. E.g. you add another letter to their name and it gets sent to another person.
Unclear message is a message that cannot be read because of bad spelling or if you’re hand writing bad spelling, this can be avoided by sending it via email or on blogs. E.g. you send a message via fax and they cannot read it.
Use of jargon is the language, esp. the vocabulary, peculiar to a particular trade, profession, or group: medical jargon. To avoid use formal language or no jargon when sending a communication. E.g. you use jargon when sending an email to a supplier company and they don’t know what the word means and sends you the wrong item.
Poor timing is when you send the message to early or too late. To avoid this use timers and make sure you know when it should be sent. E.g. you were meant to tell the boss that he was supposed to have a meeting in 10 minutes but forgot to tell him and you tell him too late.
No feedback is where you send a message and it doesn’t get a reply. To avoid this happening try using a telephone to tell them that you sent the message. E.g.you sent message to your co-worker but he doesn’t read his emails often so you don’t know if he received it.
Wrong format that is if the format are not effective for the type of message and meaning you want to create -- you are likely to create misunderstanding, and even end up worse off than if you had kept the message to yourself. Not only does using the wrong format impede communication, but doing so can cause mistrust in others, particularly about your sincerity and commitment to them. To avoid this make sure you check that the way you are communicating is correct. E.g. let’s say a departmental manager of 15 employees decides he wants to convey the message that he values their work and well-being. He has a number of ways and channels he can use to do this. He can walk around and talk face to face with his employees on a regular basis, wishing them good morning, and inquiring as to their welfare (that's one "channel"). He could send a memo out each morning wishing them good morning (that'd be another channel). Or he could send an email.
Attitude towards sender is where you do not like the person that is sending the message. To avoid this try making friends with them or set your differences.E.g. you send a message to ask somone to do something but he don’t like you so he ignores you and the message is not been sucsessfully sent
Reciever unable to understand is when the reviever is unable to understand what the communication says. To avoid this use email and spellcheck. E.g. you sent an email to customers and they don’t not understand your spelling.
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